FAQ

Shipping

When can i receive my order?

Our Normal delivery days are between 4 to 8 business days.

How can i track my order and payment?

After you have placed an order you will get a track and trace code automatically.
If you did not have received a track and trace, You can always contact us via our contact form.

Do you have a refund policy?

Products

Who can use Daffie Be Proud products?

Anyone can use our products. But our products are specifically for those with afro textured hair. Our products are tear-free and can be used by the children from 12 to 36 months old. Infants or Newborns have a very delicate skin. Whether your baby is born with hardly a hair on their head or a headfull of hair, using Shampoo or Conditioner is simply not necessary. We recommend to only use our Mango Butter Blend.

How do i use Daffie Be Proud products?

There are many ways in how you can use our products.
View the videos on the Hear ID Page.

What ingredients Daffie Be Proud uses?

Check out our ingredient Library . Our exclusive selected ingredients are explained one by one.

Where can i buy Daffie Be Proud products?

Check out our Store Locator now! Our vendors will be happy to receive you!